Our desktop and server IT support service for networks (5-8 computers and a server) starts at under GBP100 per month for registered charities.

IT Support from Comm-tech - what you get

Service Level Agreement

With our expertise:

We can carefully prepare your systems to ensure that in the event of disaster your organisation will be and running within 4 hours of any disaster

With our experience:

We undertake to guide and advise you on your IT strategy, ensuring that your IT development stays within budget and keeps pace with your business.
Where very technical issues are involved, to Act as a liaison between your organisation and other technology Service Providers (ISP, hosting providers, datacentres, website coders and other geeks)
Provide ICT purchasing and budgeting assistance
Network infrastructure repairs and device replacements
Technical software help

A user with a support line is a happy user. We will:

Answer technology-related questions and participate in technical problem-solving for individuals within your organisation.
Provide assistance with hardware and software installations.
Help your users to use their hardware and software more effectively and efficiently.
Coordinate hardware repairs.

Here we take responsibility for managing and maintaining your servers by:

Working remotely to download and effect patches and routine OS updates to keep the servers running efficiently
Managing user names, password, permissions,services and shares.
Monitoring server performance and tweaking it maximise efficiency.
Undertaking a regular backups testing regime, ensuring backup system is working.
Advising, costing and implementing on hardware or major software upgrades, changes or modifications as required.

Call us, we can help you decide what support you need.